New Zealand travel FAQ
Quick answers to the questions visitors ask most, with links to the full guides and the official sources.
Before you go
Do I need a visa to visit New Zealand?
Citizens of visa-waiver countries (including the UK, USA, Canada and most of Europe) need an NZeTA, an electronic travel authority, before they fly. Others need a visitor visa. Australian citizens need neither. See Visiting New Zealand: NZeTA, the tourist levy and arrival rules.
What is the tourist levy (IVL)?
The International Visitor Conservation and Tourism Levy is NZ$100 for most visitors, paid with your NZeTA or visa. It funds conservation and tourism infrastructure.
When is the best time to visit?
December to February is summer: warm, busy and more expensive. March to May and September to November are quieter and good value. June to August is winter: great for skiing. Read the best time to visit New Zealand.
How long do I need?
Two weeks lets you see one island well. Three to four weeks covers the highlights of both. See our 14-day North Island itinerary.
What should I pack?
Layers, a good rain jacket and sunscreen, whatever the season: the weather changes fast and the sun is strong. See the road trip packing list and backpacking gear list.
Getting around
Can I drive on my licence from home?
Yes, for a limited time after you arrive, as long as it's current. If it isn't in English, carry an approved translation or an International Driving Permit. Read driving in New Zealand.
Which side of the road do you drive on?
The left.
Do I need a car?
It's the easiest way to see the country, but buses, ferries, trains and domestic flights work too. Compare them in Getting Around New Zealand: Car or No Car?
Can I camp anywhere?
No. Freedom camping is only allowed in some places, mostly for certified self-contained vehicles. See freedom camping and campsites.
Money and everyday things
What currency is used?
The New Zealand dollar (NZ$). Cards and contactless phone payments are accepted almost everywhere. Prices in shops include 15% GST.
Should I tip?
Tipping isn't expected in New Zealand. Wages include service. You're welcome to tip for great service, but nobody will mind if you don't.
What power plugs are used?
Type I plugs (two flat angled pins, sometimes with an earth pin), the same as Australia, at 230 volts.
Is the tap water safe?
Tap water in towns and cities is safe to drink. Treat water from rivers and streams before drinking it.
Will my phone work?
Most international phones work. Local SIM and eSIM cards are sold at the airport and in supermarkets. Coverage is good in towns but patchy in the mountains and remote areas.
Safety and health
What's the emergency number?
111 for police, fire and ambulance. *555 from a mobile to report non-urgent traffic problems.
Is New Zealand safe?
Generally, yes. The bigger risks are the outdoors: changeable weather, rivers, surf and long drives. Tell someone your plans before a tramp, swim at patrolled beaches between the flags, and take breaks when driving.
Do I need travel insurance?
Yes. ACC covers treatment for injuries from accidents, including for visitors, but not illness, cancellations, lost bags or getting you home.
What about the sun?
The sun in New Zealand is strong, and you can burn quickly even on cool or cloudy days. Wear sunscreen, a hat and sunglasses.
Moving and working
Can I work while I travel?
Only with the right visa, such as a working holiday visa. See working holiday in New Zealand.
How do I move to New Zealand?
Start with Moving to New Zealand: visas and your first steps.
The Tappl card
What is the Tappl card?
A card in Apple Wallet or Google Wallet that works at local shops that use Tappl: stamps and points, vouchers, games such as bingo, and deals. There's no app to download. See how it works.
How do I get one?
Go to tappl.app/card, enter your email and add the card to your phone's wallet. At a shop that uses Tappl, tap or scan at the counter.
About this site
Who writes New Zealandia?
New Zealandia is written by Glenn Broome. It covers travel, living and products from Aotearoa New Zealand.
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